Personalized information & strategy, wherever you are.

Difficulty singing? Can’t burp? Excessive coughing? Schedule a teleconversation with Dr. Robert Bastian.

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What Is A Teleconversation?

Teleconversation is the format Dr. Bastian uses to help persons who live outside of Illinois, where he is licensed to practice medicine.

Using an encrypted Zoom platform, individuals from anywhere in the world can gain access to his expertise in the form of “teaching and strategy” rather than “medical advice.”

A teleconversation can help such an individual work better with a physician in their area. Sometimes as a result of this conversation, they decide instead to travel to receive medical care directly from him or another BVI physician.

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Cost Efficient

Teleconversations save you the cost of doctor visits and travel expenses while assisting you in learning more about specialty treatments.

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30 Minutes

Dr. Bastian reviews your story, provides you a helpful fund of knowledge, answers questions, and helps you plan the next step, whether that means finding help near you, or visiting our office.

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Via Zoom

For patients out of state or internationally, this service acts as a stepping stone to gather more information before visiting our office.

Who should have a teleconversation? Voice, swallowing, or airway disorders

How to Schedule a Teleconversation?

Step 10

Email a request to


Fill out a questionnaire and symptom sheet.


Submit your payment via Paypal.


Receive your Zoom link the day of the appointment.


Ready to Schedule a Call?

Teleconversation with Dr. Bastian

Frequently Asked Questions

No. Since Dr. Bastian is only liscened in the state of Illinois, a teleconversation with an individual from another state or country is not considered medical advice. In legal terms, our teleconversations would then be treated as a teaching or strategizing consultation.

Yes. These calls are considered telemedicine calls and are distinct from teleconversations. In a telemedicine call, Dr. Bastian is able to provide medical advice and write prescriptions. You are able to use health insurance to help with the cost. We accept many, but not all insurance plans. Go to Bastian Voice Institute for more information.

Once payment is submitted, we send an email a few hours prior to the call with a link to the Zoom call. Email providers will often flag our emails as spam, so first check your spam folder. If you still don’t see an email, give us a call at 630.724.1100 and one of our staff can resend the link.

Teleconversations are usually scheduled between 8 – 9:30 a.m. CST. Please remember when scheduling that you may be on a different time zone.

Many of our teleconversations are with patients hundreds to thousands of miles away, where an in-office visit is not an easy descison. Depending on how far you live from our office, some of our patients simply have a few questions they want answered, or request some help in finding a doctor closer to them that will treat their disorder. If you are unsure about your symptoms and want more clarification, a teleconversation may be a more cost and time effective option then visiting our office.

To make the best use of your teleconversation, completing your paperwork before the appointment allows Dr. Bastian to spend your time answering questions and providing solutions. If your paperwork is not completed prior to the call, your appointment will need to be rescheduled.

While Dr. Bastian only speaks English, he has talked with non-English speaking persons who brought along a friend or relative that was able to translate for them. If you are able to find someone who can translate for you, Dr. Bastian is able to accommodate the language barrier.

What do People
Say About Our Teleconversations?

Where Have We Helped Patients?